Privacy Policy



Recorded Material Ownership

The Raw Footage, video files, audio files and edited video files including all copyright remain the property of ITC MEDIA until full payment is made for the Services. Where Services remain unpaid or in the event that a final agreed payment is not made, ITC MEDIA reserves the right to withhold all recordings and finished works and use all or portions of the recordings and finished works for display, promotional or commercial purposes. Copyright in all video, images, audio, lyrics or musical composition included or recorded in the edited video or recorded by equipment used by ITC MEDIA will remain the property of the author or legal entity owning the copyright.

Intellectual Property Raw Footage

ITC MEDIA does not retain intellectual property of the video production and raw footage. Once paid for, all final edits and raw footage become the property of the customer.


Intellectual Property Licensed Materials

Where one off licenses are paid for various materials used in the production, or if the material is from a ITC MEDIA Subscription supplier, the customer must re license the material and/or obtain permission form ITC MEDIA or pay for another license if they intend to reuse the materials in another productionITC MEDIA will not be held liable for breaches in material copyright caused by the customer.

Talent/Background persons/Staff

If the customer requires talent, staff, background persons or passers-by to be included in the production, then it is the responsibility of the customer to obtain the necessary permissions. ITC MEDIA cannot be held liable for any prosecution from any person that appears without permission. If re-editing or shooting is required to remove such persons it shall be at the customer’s expense. ITC MEDIA will at the request of the customer and if included in the pricing structure, obtain permissions from all persons appearing in the production.

Raw Footage

The Customer may have Raw Footage transferred to their own supplied hard disk, or uploaded as required, the Customer must pay ITC MEDIA an additional fee of $250.00 plus GST from 20GB to 100GB other sizes are by negotiation.

Customer Undertakings and Warranties

The Customer must obtain all necessary permissions and authorities in respect of the use of the Materials and location of the videography or photography, which are to be included in the Customer’s video.

Right of Refusal or Termination

ITC MEDIA reserves the right to terminate the provision of Services, if: the videographer, or any person(s) employed or contracted by ITC MEDIA is placed in a position where there is an actual or apparent risk of injury; or there is a risk that any of the equipment used may be damaged. If ITC MEDIA terminates the provision of Services then any Deposit paid by the Customer is non-refundable. ITC MEDIA may seek compensation from the Customer for any loss or damage suffered.


All information received by ITC MEDIA from the Customer, written or otherwise, will be kept confidential. Any private information will not be divulged or distributed to any third party without the Customer’s consent.

Payment Policy

A 50% deposit is payable on acceptance of the quote. No work or concepts will be started or delivered until the deposit payment has cleared.
Balance is payable on completion and before final delivery is made, or if the client does not respond with changes or supply media for ITC MEDIA to complete the project, within 14 days after any proof has being supplied, a final balance invoice will be then be issued and due within 7 days of invoice date

Delivery of Final Product

ITC MEDIA requires payment in full before final delivery of product to client, unless other arrangements have been entered into.


If the Client wishes to cancel at any time after accepting a quote, any deposits paid to ITC MEDIA are not refundable. If no deposit has been paid and work has a commenced, then the client will be liable for at least 50% of the total amount. If more than 50% of work has commenced or if out of pocket expenses exceed 50%, further payments from client may be liable.

Any queries or request of changes to these Video Production Terms & Conditions should be forwarded to

[email protected]